Terms And Conditions

5. Accessing the Platform: Your Gateway to Kabob House

Welcome to the section that unveils your access to Kabob House through our Platform. Here's your guide to navigating our offerings and ensuring a seamless experience. Please take a moment to explore the following terms and conditions.

5.1 Terms for All Users

These T&Cs are applicable to all users of the Platform. While using the Platform, you may come across content, information, or links leading to third parties or third-party websites. By accepting these T&Cs, you willingly agree to release us from any liability stemming from your use of third-party information or third-party websites. We recommend that before disclosing any personal information to a third party, you first review and accept their respective privacy policy and terms and conditions (if applicable).

5.2 Permission to Access

We hereby grant you permission to access our Platform in accordance with these T&Cs, under the following conditions:

• Your use of the Platform is solely for personal, commercial, or non-commercial purposes.
• You will not copy, distribute, or publish any part of the Platform, except as necessary for its intended purpose.
• You will comply with the T&Cs in all aspects.

5.3 Usage Restrictions

You agree not to employ or initiate any automated systems or programs in connection with our Services. This includes but is not limited to publishing or distributing vouchers or codes, employing "robots," "spiders," "offline readers," and similar technologies.

5.4 No Commercial Solicitation

You commit not to collect or harvest any personally identifiable information from the Platform or use its communication systems for commercial solicitation purposes.

5.5 Respect for User Submissions

You pledge not to solicit users of the Platform regarding their submissions for any reason whatsoever.

6. The Services

Explore the diverse range of Services available to you through our Platform:

• View the restaurant menu.
• Order food.
• Use coupons (subject to availability and expiry).
• View ongoing or future events.
• Reserve a table.
• Create an account.

6.2 Nature of the Platform

Kabob House provides an online space through the Platform for communication with the Restaurant and usage of the Services. It is essential to understand that any orders, communications, or transactions made through the Platform constitute a bilateral contract between you and the restaurant.

6.3 Pricing and Policies

Please note that the prices listed in the menu, delivery terms, cancellations, and refund policies are not set by Kabob House. These T&Cs offer general guidelines primarily concerning cancellation and refund terms.

6.4 Quality Assurance

While we ensure the smooth operation of our Platform, we do not assume responsibility for any complaints regarding food quality or other similar issues. Our liability is limited to the operation of our Platform.

6.5 Order Fulfillment

All orders placed through the Platform are not fulfilled by us. We lack control over order fulfillment.

6.6 Delays and Refunds

We are not accountable for order delays or responsible for providing refunds in any case.

6.7 Coupon Usage

We do not guarantee the functionality of the coupons available on the Platform. These coupons may be subject to removal at any time.

6.8 Event Descriptions

Descriptions of events on the Platform may not necessarily align with your expectations, and we cannot be held liable for any discrepancies.

6.9 Technical Errors

We are not liable if you encounter difficulties accessing or using the Services due to technical errors.

7. Eligibility

In order to use the Services, you must:

• Be at least eighteen (18) years old and capable of entering into contracts.
• Complete the registration process.
• Agree to these T&Cs and our Privacy Policy.
• Provide accurate, complete, and up-to-date legal and contact information.

If you sign up on behalf of a company or another entity, you represent and warrant that you have the authority to accept these T&Cs on their behalf. As a guest, you may have limited access to the Services. By using the Services, you agree to use them solely for non-commercial purposes and in compliance with all applicable laws and regulations. We reserve the right to refuse service, close accounts, and change eligibility requirements at any time.

8. Seamless Payment Experience

Welcome to our Payment Terms section. This is where we ensure your transactions are smooth, secure, and convenient. Please take a moment to explore the following details.

8.1 Payment Methods

You agree to settle all product orders made through the Platform using the payment methods provided on the Platform. By doing so, you provide us express authorization to charge the specified amount(s) through the services of our partner payment service provider(s). Payment is contingent upon the delivery of the ordered food products. Attempting chargebacks with the intent to defraud us may lead to the immediate cessation of Services.

8.2 Menu Prices and Billing

Menu prices and billing methods may be updated at any time. It is your responsibility to stay informed about any changes in menu prices or billing methods. You must promptly notify us of any changes or updates to your contact or billing information (including email address, credit card numbers, etc.). The Kabob House is not liable for any fees or additional costs imposed by payment processors and other service providers on the Platform. We do not collect, store, or share your credit card information, and we disclaim all liabilities, damages, costs, and disputes in this regard. If you suspect an incorrect charge on your payment method, please contact the relevant payment processor and follow their instructions. In case of fraud suspicions, you may also contact the appropriate authorities.

9. Allergen Information

In this section, we address food allergies and the importance of providing relevant information.

9.1 Allergens

Certain foods may trigger allergies, including but not limited to wheat, gluten-based products, dairy, fish, shellfish, peanuts, tree nuts, and soybeans ("Allergens"). To ensure your safety, please provide details of any food allergies you may have while placing orders through the Platform ("Allergen Information"). You can provide this information in the "Notes Section" of the Platform. If, for any reason, you cannot provide Allergen Information, please refrain from placing orders through the Platform or any other means. We cannot be held liable for any harm caused due to allergies if you fail to provide the specified Allergen Information.

10. Delivery Responsibility

At The Kabob House, we clarify our stance on deliveries.

10.1 Delivery Responsibility

Kabob House is not responsible for delivering any food products you order through the Platform. We explicitly disclaim all liabilities, claims, disputes, and damages that may arise in this regard.

11. Cancellations and Refunds

We discuss the policies related to order cancellations and refunds.

11.1 Order Cancellations

Orders placed through the Platform cannot be cancelled unless otherwise permitted. We clearly state our disclaimer, disavowing all liabilities, claims, disputes, and damages in this context.

12. Handling Personal Data

Discover how we handle your personal data to provide you with our Services.

12.1 Collection of Personal Data

To offer you the Services outlined in these T&Cs, we require the collection of basic information, including but not limited to your name, email address, phone number, location, and year of birth ("Personal Data"). By using our Services, you consent to the collection of your Personal Data.

13. Intellectual Property

Here, we address intellectual property and its usage.

13.1 Ownership of Platform Content

The Platform contains intellectual property owned by The Kabob House, its affiliates, and other service providers. This intellectual property includes content, graphics, videos, audios, text, and other digital content ("Platform Content"). You are not granted a license to use any Platform Content under these T&Cs, unless prohibited by applicable laws. You may not:

• Reverse engineer, decompile, disassemble, or attempt to discover the source code, object code, or underlying structure of the Platform.
• Remove proprietary notices or labels from Platform Content.
• Modify, translate, or create derivative works based on Platform Content.
• Copy, distribute, assign, or transfer rights to Platform Content.
• Introduce automated agents or scripts to the Platform.
• Allow third parties to access the Platform or Platform Content without our written permission.

13.2 Trademarks and Ownership

The names, logos, product names, design marks, slogans, and all other materials comprising the Platform are the property of Kabob House, its affiliates, or service providers. Unauthorized usage of these trademarks in advertising or any commercial context is not permitted without our prior written consent. Your use of the Platform does not grant you ownership of the Platform or trademarks.

13.3 Protection of Intellectual Property Rights

Our policy is to limit access to our Services for users who infringe on the intellectual property rights of others. We reserve the right to terminate your account if you infringe upon intellectual property rights. If you believe that any content on our Services infringes your copyright, please contact us using the information in Section 26.

14. Feedback

In this section, we encourage you to provide us with feedback to improve our Services.

14.1 Welcoming Feedback

We appreciate your feedback, comments, and suggestions for enhancing our Services ("Feedback"). You can submit Feedback through our website or by mail. By providing Feedback, you grant us a non-exclusive, worldwide, perpetual, irrevocable, fully-paid, royalty-free, sub-licensable, and transferable license to use, copy, modify, create derivative works, and exploit the Feedback for any purpose.